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Policies
From your account you can start a new order, manage existing orders or update your account information.
Additional Resources
How to Order Online
Policies
Welcome to the Illinois Tech Catering! Our mission is to provide you with exceptional quality, exceptional service and a creative cutting-edge culinary experience. Our professional staff is available to assist in planning your special event Monday-Friday 9:00am - 5:00pm. Please contact our Catering Sales Team at 312-567-5251 for customized service and menus.
The pricing quoted in the catering menu is based upon the per-person or events described therein. Based upon the nature of the event, there may be additional charges or fees that will apply. For further details concerning these fees and event information please contact the catering office.
All orders for meals, refreshments, breaks and receptions must be placed a minimum of five business days before the event date and finalized no less than three business days in advance. Illinois Tech Catering will work with clients on any last minute requests; however, menu items may be limited based on availability and fees may apply. Illinois Tech Catering will do its best to accommodate any last minute needs.
Student Menu is built for student organizations budgets, Our Student menu is built as a pick up or drop off event only and all items will be placed on disposable trays where clients are responsible for set up and break down
All payments including vouchers, credit cards and checks must be received at least three business days prior to your event. A deposit may be required at the time of booking.
The guaranteed guest count is due five business days prior to your first scheduled event, and may not be decreased once confirmed. The client will be billed on the final guest count or the actual meals served, whichever is greater. Illinois Tech Catering will make every attempt to accommodate an increase in guest count after the final guarantee is due; however any increases may result in additional fees based on menu availability.
High quality gathering space is available for booking through IIT Event Services at events@iit.edu. Illinois Tech Catering does not coordinate booking of room space. Please reserve all non-food service equipment by contacting Events Services. Illinois Tech Catering is not responsible for providing set up or removal of equipment reserved through the Event Servicesoffice of reservations. Catering at IIT is not responsible for personal belongings left in public areas. Clients will be billed for replacement costs of missing or damaged catering equipment or supplies.
Cancellations must be made 5 business days prior to the event date. Cancellations made in less than 5 business days prior to the event date will be billed 50% of the total bill. Events cancelled less than two business prior to the event date will be billed for 100% of the total bill.
Upon receipt of all written food and beverage specifications, a written confirmation of services ordered will be provided. Acceptance and approval of the event must be received by Illinois Tech Catering no less than five business days prior to event date.
Attendants are required for all hot buffets and most cold buffets, whether breakfast, lunch, dinner or a reception.The exact number of attendants will be based upon the number of guests in attendance, the nature of your menu and timeline for the event. As a general rule, one attendant as a minimum is required for every 35 guests.
(1) The fee for attendants is $25 per hour with a four hour minimum per attendant.
(2) Bartenders will be charged at the rate of $125 for two hours, provided the event is catered by CCC. Events that are not catered by CCC that require bartender services will be charged at the rate of $150 for every two hours.
(3) Delivery charges may occur. Please contact your salesassociate for more information. Delivery of orders outside of SCE only will incur at $15.00 deliery or $25.00 delivery/pickup.
(4) All Alcohol services require approval and an alcohol permit through IIT.
Food safety and sanitation is a top priority for us. Any unused food remains the property of Illinois Tech Catering and cannot be removed from an event in accordance with state health regulations. All condiments and disposables also remain the property of Illinois Tech Catering.
Please ensure a food staging area and service tables are reserved when a kitchen facility is not available. Please make sure venues and buildings are unlocked two hours before the start of the event. Delivery of orders outside of Herman Hall will incur a $15.00 delivery/drop-off Or $25.00 delivery/pickup. A charge of $25.00 may be applied to your confirmation should we need to return a second time for delivery or pick up. Clean up for late night and weekend functions may occur on the next business day.
